Service Terms

1. Your account.

Provide accurate registration details, verify your email address and keep your sign-in credentials private. Contact us if you believe someone has accessed your account without permission.

2. Bookings and opening hours.

Bookings may be made up to 30 days ahead, subject to availability and the slot/duration options displayed in the app. Initial opening hours are 10:00–24:00 every day, including weekends; subsequent hours are shown in the app. “24:00” means midnight at the end of that operating day. Review the resource, date, time and Credit charge before confirming.

3. Prices and off-peak hours.

Initial hourly prices are 150 Credits for a bay and 350 Credits for the private room, in both peak and off-peak periods. Off-peak is Monday–Friday, 10:00–16:00. The app displays the applicable price before confirmation. Later price changes do not retrospectively change an already confirmed booking's recorded charge.

4. Payments and Credits.

Payments are made to venue staff, who record the corresponding Credit top-up and payment receipt. Credits are used for eligible ParTee services. The app does not provide cash withdrawal or conversion of wallet Credits into cash. A low-balance reminder at 300 Credits or below is informational and does not deduct or expire Credits.

The current service applies no automatic expiry to wallet Credits. Membership expiry is separate from your wallet balance.

5. Cancellation and no-shows.

Under the current system rule, a member may self-cancel more than 12 hours before the session starts, with the eligible charged Credits returned to the wallet. At exactly 12 hours or later, contact staff; an adjustment is not automatic. A no-show does not attract an additional penalty, but does not automatically cancel the booking or return its Credits. Staff review exceptions under the applicable rules. This describes the app's ordinary Credit process and does not exclude remedies required by law.

6. 30-day membership.

Membership runs for 30 consecutive calendar dates, including its activation date as day 1. For example, activation on 1 November is valid through 30 November and expires at 00:00 on 1 December. The current benefit is up to one free hour per day on an open bay within the off-peak window; the private room is excluded. An agreed expiry adjustment is recorded by authorized staff and shown in the account.

Renewal is handled by authorised staff. Renewing an active membership adds 30 days to its existing expiry; renewing after expiry starts a new 30-day period on the activation date. There is no automatic renewal charge.

7. Service messages and records.

Account and booking communications, including verification, password recovery, cancellations and applicable numbered documents, are sent to the registered email address. These service messages are separate from optional marketing. Contact staff if a booking, receipt or Credit record appears incorrect.

8. Help and contact.

ParTee Golf, Unit 26-30, 25/F, Corporation Park, Shek Mun, Hong Kong. Telephone: +852 9821 1885. Contact the venue for support, account queries and privacy requests. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

9. Reserved rights and changes.

ParTee Golf reserves its rights in its services, brand and materials and may update these terms when needed. The updated version and effective date will be published here. We will give appropriate notice of material changes through the app, email or the venue before they take effect. Changes will not retrospectively alter the recorded price of an already confirmed booking or remove rights that cannot lawfully be excluded. Where consent is legally required, it will be obtained before the relevant change is applied.